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FAQ for MSEs Registering on the MSME TEAM Portal

  1. What is the MSME TEAM Initiative?

    The MSME TEAM Initiative, launched by the Ministry of MSME, Government of India, is aimed at enabling Micro, Small, and Medium Enterprises (MSMEs) to leverage the Open Network for Digital Commerce (ONDC). It provides benefits like expanded market access, reduced cost of doing business, and integration with digital public infrastructure.

  2. Who is eligible to register on the TEAM Portal ?

    To register on the TEAM Portal:

    • The enterprise must have a valid Udyam Registration.
    • The enterprise must not already be registered as a seller on ONDC.
    • The enterprise must not have availed benefits from similar ONDC initiatives by other government entities (self-declaration required).

  3. What benefits will I receive after registration?

    Registered MSEs can participate in workshops, receive assistance with onboarding onto ONDC, and access incentives (for Micro and Small Enterprises only) as per TEAM Initiative guidelines.

  4. How can I register on the TEAM Portal?

    Follow these steps:

    • Visit the TEAM Portal at www.team.msmemart.com.
    • Click on the "Register" tab on the homepage.
    • Enter your Udyam Registration Number and the mobile number linked to your Udyam Registration.
    • Complete the form with auto-fetched and manually filled details.

  5. What details will I need to provide during registration?

    Refer to the updated table below for detailed steps and information required.

  6. Can I claim incentives as a Medium Enterprise?

    No, incentives are only available for Micro and Small Enterprises under this initiative. However, enterprises that have recently transitioned from Small to Medium status can claim benefits for a period of 3 years.

  7. What workshops will be conducted, and are they mandatory?

    ONDC awareness workshops will be conducted pan India to help MSEs understand the platform and its benefits. Attendance is optional but highly recommended.

  8. What documents will I need to complete the registration process?

    Refer to the "Required Documents" section at the end of this FAQ.

Steps to fill the Registration Form

# Question Responses Comments Steps Needed
1 Udyam number To be filled Manually Enter the number provided during Udyam Registration.
2 Mobile No To be filled Manually Use the mobile number registered under your Udyam profile.
3 Name of entrepreneur From UDYAM
4 Name of enterprise From UDYAM
5 Type of organization Proprietary, Partnership, HUF, Company, LLP, Cooperative Society, Society, Trust From UDYAM Select from the dropdown as applicable.
6 Has GSTIN? Yes/No From UDYAM or manually Provide GSTIN manually if not pre-filled.
7 Has PAN? Yes/No From UDYAM Provide PAN manually if not pre-filled.
8 Gender M/F/Other From UDYAM
9 Social category General/ SC/ ST/ OBC From UDYAM
10 Specially abled Yes/ No From UDYAM
11 Location of unit (official address) State, District From UDYAM
12 Date of incorporation From UDYAM
13 National Industrial Classification (NIC) Code From UDYAM
14 Major activity of unit Manufacturing/ Services/ Trading From UDYAM
15 No of persons employed From UDYAM
16 Net investment in plant and machinery From UDYAM
17 Turnover (previous FY) From UDYAM
18 MSME Classification Micro/ Small/ Medium From UDYAM
19 DIC attached to? From UDYAM
20 Current state of your business 1. Only sell online
2. Only sell offline
3. Both		 To be selected from a drop down (select only one) Choose one from dropdown based on your business model.
21 Types of transactions preferred on ONDC 1. Business to Business (B2B)
2. Business to Consumers (B2C)		 To be captured through a drop down (select only one) Choose one based on your target market.
22 Product category (B2C) B2C category?
1. Food & Beverage
2. Grocery
3. Fashion & Footwear
4. Home & Kitchen
5. Electronics
6. Beauty & Personal Care
7. Health & Wellness
8. Agriculture
9. Others (specify)		 B2B category?
1. Food & Beverage
2. Grocery
3. Fashion & Footwear
4. Home & Kitchen
5. Electronics
6. Beauty & Personal Care
7. Health & Wellness
8. Agriculture
9. Industrial equipment
Others (specify)		 To be chosen by the MSE from a dropdown (select only one)
Select the most relevant product category.
23 Product category (B2B) Yes/No To be captured Select the most relevant category if targeting B2B transactions.
24 Use of physical devices for business Yes/No To be captured Indicate whether you use devices like laptops or computers.
25 Do you have a printer? Yes/No To be captured Indicate whether you have access to a printer.
26 Do you maintain a product catalogue? Yes/ No To be captured Indicate whether you have a catalogue with product details, names, and images.
27 Interest in attending ONDC workshops - To be captured

List of Required Documents for Registration

  • Udyam Registration Certificate
  • GSTIN (if applicable)
  • PAN Card
  • Valid mobile number linked with Udyam Registration
  • Details of product catalogue (if available)
  • Bank account details for incentive processing (optional but recommended)